What impact do volunteers achieve through their work with the Coalition?

Every year, the Coalition enables low-income families to avoid the fees and high-interest rates associated with commercial tax preparers. Through our services, taxpayers can utilize government benefits and obtain information necessary for financial growth. In 2019, the 356 Boston Tax Help volunteers facilitated the refunds of 12,443 taxpayers, totaling $23 million in tax refunds.

How do I volunteer?

Please register as a volunteer for the 2024 tax season!

What volunteer opportunities do you offer?

We are looking for tax preparers only for this upcoming tax season. Please visit the Volunteer Positions page for a complete description of each volunteer position.

I have no experience in accounting or finance, can I still volunteer?

Absolutely! We train volunteers from all walks of life and guide volunteers throughout the training and volunteer process.

How do I sign-up for training?

Upon registering as a volunteer, you will receive an email within one business day that includes a link to training sign-up.

How long is the training?

Training depends on the volunteer position that you choose:

• Tax Preparer NEW volunteers are required to take remote training. Please review the training requirements here.

I am a returning volunteer, is it mandatory for me to attend a training?

All returning volunteers will need to get re-certified each year. While we believe that in person training has the most value, for those with experience, and the commitment for asynchronous training, training videos will be available later in the training season. You should still sign up to volunteer and select your training path.

Where do I volunteer?

Volunteers have a choice to volunteer in-person or virtually at our tax sites. Please visit here to see a list of tax preparation locations.

When will I hear from my site coordinator?

Your site coordinator will contact you in December/early January.

Is there an orientation?

Yes, site coordinators offer site orientation in January for all volunteers. Your site coordinator will notify you of possible dates in January for orientation.

When do I volunteer?

All volunteers are requested to be trained (and certified) by the end of January 2024, to begin volunteering by February 2024. Some sites open earlier, so you should check with your Site Coordinator for specific start dates.

What is the time commitment?

Volunteers are respectfully requested to volunteer at their selected tax site at least 4 hours a week, or for a total of 30 hours throughout tax season.

Does the Coalition offer paid positions?

Yes, if you are interested in our temporary/seasonal paid contract positions during the tax season please see a list of our current open positions.