What impact do volunteers achieve through their work with the Coalition?

Every year, the Coalition enables low-income families to avoid the fees and high interest rates associated with commercial tax preparers. Through our services, taxpayers can utilize government benefits and obtain information necessary for financial growth. In 2019, the 356 Boston Tax Help volunteers facilitated the refunds of 12,443 taxpayers, totaling $23 million in tax refunds.

How do I volunteer?

Please click here to register as a volunteer for the 2020 tax season!

What volunteer opportunities do you offer?

We have 4 volunteer opportunities: Tax Preparer, Financial Guide, Bi-Lingual Interpreter, and Community Engagement Liaison. Please visit the Volunteer Positions page for a complete description of each volunteer position.

I have no experience in accounting or finance, can I still volunteer?

Absolutely! We train volunteers from all walks of life and guide volunteers throughout the training and volunteer process.

How do I sign-up for training?

Upon registering as a volunteer, you will receive an email within one business day that includes a link to training sign-up.

How long is the training?

Training depends on the volunteer position that you choose:

  • Tax Preparer NEW  volunteers are required to take a TWO-DAY training. Please review the training requirements here.
  • Financial Guide volunteers are required to take a TWO Part training. Part ONE is online tutorial instruction and Part TWO is 3-hours of class instruction. All volunteers are required to pass the IRS Standards of Conduct certification exam.
  • Bi-Lingual Interpreter volunteers must attend a one-day mandatory interpreter training, complete the IRS Volunteers Standards of Conduct exam, and attend a tax site orientation prior to volunteering.
  • Community Engagement Liaison volunteers must pass the IRS Intake/Interview Screening and Standards of Conduct certification exams on their own time, and attend a brief orientation provided by the site coordinator.

I am a returning volunteer, is it mandatory for me to attend a training?

No, as a returning volunteer you do not have to attend another training. However, refresher trainings are available.

Returning Tax Preparers will need to get re-certified. To do this, please register as a Tax Preparer and the Volunteer Coordinator will email you certification requirements.

Where do I volunteer?

The Coalition has over 30 tax sites located throughout the City of Boston. Please click here for a complete list of tax sites. As a volunteer, you can select your top 2 sites. We will do our best to place you at one of your selected sites, but please keep in mind that site placement is based on a first-come, first-serve basis.

When will I hear from my site coordinator?

Your site coordinator will contact you in December/early January.

Is there an orientation?

Yes, site coordinators offer site orientation in January for all volunteers. Your site coordinator will notify you of possible dates in January for orientation.

When do I volunteer?

All volunteers are requested to be trained (and certified) by January 20, 2020 to begin volunteering on January 21, 2020.

What is the time commitment?

Volunteers are respectfully requested to volunteer at their selected tax site at least 4 hours a week, or for a total of 30 hours throughout tax season.

Does the Coalition offer paid positions?

Yes, if you are interested in our temporary/seasonal paid contract positions during the tax season please click here for a list of our current open positions.